Website Privacy Statement

General statement

This statement relates to privacy practices in connection with AIB Group websites. Links to external websites are identifiable as such and are not covered by this statement. The content of this Privacy Statement is subject to change without notice from time to time.

Please note that references to "we/us" mean AIB Bank (CI) Limited. AIB Group means Allied Irish Banks, p.l.c., its subsidiaries and associated companies; this includes AIB Bank (CI) Limited.

We fully respect your right to privacy, and will not collect any personal information about you on this website without your knowledge. Any personal information that you volunteer to us will be treated with high standards of security and strictly in accordance with the Data Protection (Jersey) Law 2005 in Jersey or the Data Protection Act 2002 in the Isle of Man as applicable.

Collection and use of personal information

We do not collect any personal information about you on this website apart from the information that you volunteer (for example by emailing us using the online enquiry form or by registering for the Internet Banking Service). Before collecting such information we will inform you about the purposes for which we will use that information. Any information that you provide in this way will only be used in line with the purposes for which you provided it. 

We will use the information provided on the on-line enquiry form to respond to your query and, in the case of the Internet Banking registration, to enable the internet banking registration process to progress.    

The Data Protection (Jersey) Law 2005 or the Isle of Man Data Protection Act 2002 (depending on the home jurisdiction of your account) give you particular rights and protections in relation to the use of your personal information which include:

• Your right to fair processing of your personal information
• Your right of access to your personal information
• Your right to object to the use of your information for direct marketing purposes
  
  

We may also collect personal information from you in a number of ways other than through this website e.g. by telephone, in writing or face to face contact. Please see the Data Protection Notice by clicking the link at the bottom of this page for information on the purposes for which we may use your personal information in connection with accounts or services we provide to you, and the circumstances in which, and to whom, we may disclose your personal information.  

Use of technical information - "Cookies"

Data on your visit to this website will be collected through the use of "cookies"; please note that no information that would identify you is collected in this way.

Cookies are files which are transferred to your computer's hard disk by a website. Cookies can store information about your preferences and other information which you need when you visit a website. To prevent the use of cookies you should activate the facility which is available in most web browsers that enables a user to deny or accept cookies. Find out how to enable/disable cookies. Statistical and analytical information collected through the standard operation of our internet servers and logs provides us with general and not individually specific information. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:

• The IP address of the visitor's web server
• The top-level domain name used (for example .i.e., .com, .org, .net)
• The previous website address from which the visitor reached us, including any search terms used
• Data which shows visitor's traffic on this website (e.g. pages accessed and documents downloaded)
• The type of web browser used by the website visitor

AIB Group makes no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of AIB Group never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law. The technical information will be used only by AIB Group and only for statistical and other administrative purposes.

Glossary of technical terms used

Cookies - Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit.
Web browser - The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and Opera.
IP address - The identifying details for your computer (or your Internet company's computer), expressed in "Internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.

Date of issue: September 2009